Pathway Estate Planning
Complaints
How to raise a concern with Pathway Estate Planning.
We aim to provide clear, careful and supportive service. If something has not met your expectations, we want to understand it and respond properly.
Please contact us with the details of your concern so we can review what happened and come back to you.
How to raise a concern
- Tell us what happened
- Include any relevant dates or documents
- Let us know the best way to contact you
- Explain what outcome you are hoping for
What happens next
We will acknowledge your concern, look into it carefully, and respond as clearly as possible.
If we need more information, we will let you know.
Client care
Need to raise a concern?
Please contact us and we will take it seriously.
Contact us